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Terms of Service

Last updated: April 18, 2026
Important: VIRad.AI is a clinical reference tool designed to assist healthcare professionals. It is NOT a substitute for independent clinical judgment, and does not provide medical advice, diagnosis, or treatment recommendations. Use of VIRad.AI does NOT create a doctor-patient relationship between VIRad.AI (or its operators) and any user or patient.

1. Acceptance of Terms

By accessing or using VIRad.AI ("the Service"), operated by VIRad.AI Medical LLC, a Delaware limited liability company ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not access or use the Service.

2. Description of Service

VIRad.AI is a clinical reference tool built for interventional radiology professionals. The Service provides AI-powered clinical reference, literature search, an FDA-registered device database, medical imaging from open-access publications, educational Q-Bank, procedure guides, and clinical case analysis. All outputs are intended to supplement — never replace — the clinical judgment of qualified healthcare providers.

AI-generated responses are derived from model training knowledge and supplemented with citations from peer-reviewed medical literature and openly licensed content. While we strive for accuracy, AI-generated content is not guaranteed to be accurate, complete, or up-to-date.

3. Medical Disclaimer

NO MEDICAL ADVICE — NO DOCTOR-PATIENT RELATIONSHIP. THE INFORMATION AND AI-GENERATED RESPONSES PROVIDED BY VIRAD.AI ARE FOR EDUCATIONAL AND CLINICAL DECISION-SUPPORT PURPOSES ONLY. THEY DO NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. USE OF THIS SERVICE DOES NOT CREATE A DOCTOR-PATIENT RELATIONSHIP BETWEEN VIRAD.AI (OR ITS OPERATORS, EMPLOYEES, OR AFFILIATES) AND ANY USER, PATIENT, OR THIRD PARTY. ALWAYS RELY ON YOUR OWN CLINICAL TRAINING, JUDGMENT, AND THE SPECIFIC CLINICAL CONTEXT OF YOUR PATIENT WHEN MAKING MEDICAL DECISIONS.

Information is for clinical reference only. All content provided by VIRad.AI — including AI-generated responses, procedure guides, clinical scores, and literature summaries — is intended solely as a clinical reference resource. It is NOT personalized medical advice tailored to any specific patient, clinical scenario, or institutional protocol.

Independent verification required. All clinical decisions must be independently verified by the treating physician. Users are responsible for independently verifying all clinical information, drug dosages, procedural details, contraindications, and guideline recommendations before applying them in patient care.

4. Regulatory Status

NOT A MEDICAL DEVICE. VIRad.AI is NOT a medical device and is NOT cleared, approved, or authorized by the U.S. Food and Drug Administration (FDA) or any other regulatory body. VIRad.AI is a clinical reference and educational tool only. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

5. AI-Generated Content Disclaimer

AI CONTENT MAY CONTAIN ERRORS. AI-GENERATED CONTENT MAY CONTAIN ERRORS, OMISSIONS, INACCURACIES, OR OUTDATED INFORMATION. LARGE LANGUAGE MODELS CAN PRODUCE OUTPUTS THAT APPEAR AUTHORITATIVE BUT ARE FACTUALLY INCORRECT ("HALLUCINATIONS"). THE USER ASSUMES FULL RESPONSIBILITY FOR INDEPENDENTLY VERIFYING ALL AI-GENERATED CONTENT AND FOR ANY CLINICAL DECISIONS MADE USING INFORMATION FROM THIS SERVICE.

AI-generated content is processed using third-party AI services. Per our service providers' policies, user inputs are not used to train AI models. Query data is deleted after processing in accordance with our providers' data retention policies.

AI-generated content may not reflect the most current evidence. Medical literature is continuously evolving, and there may be a delay between publication of new evidence and its availability in our system. Users should always verify recommendations against current guidelines and primary sources.

6. Eligibility and User Accounts

The Services are designed for use by licensed healthcare professionals and are not intended for use by children under the age of 18. By creating an account, you represent that you are at least 18 years old, that you are a licensed healthcare professional, medical trainee, or researcher, and that you will use the Service in accordance with these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to notify us promptly of any unauthorized use.

7. Subscription Plans, Pricing, and Billing

VIRad.AI offers individual and institutional subscription plans at pricing described on our pricing page. All individual subscriptions include a 30-day free trial and are processed by Stripe.

Auto-renewal. All paid subscriptions automatically renew at the end of each billing period (monthly or annual) at the then-current rate until you cancel. You may cancel at any time from your account billing settings or by emailing support@virad.ai; cancellation takes effect at the end of the current billing period.

Price changes. We may modify subscription pricing at any time. For any price increase affecting an existing subscription, we will provide at least 30 days advance notice by email or in-app notification before the change takes effect at your next renewal.

Refunds. Refund requests may be submitted to support@virad.ai and will be handled on a case-by-case basis.

8. Usage Restrictions

FOR LICENSED HEALTHCARE PROFESSIONALS ONLY. VIRad.AI is a clinical reference tool for licensed healthcare professionals and trainees. It is not for patient use, not for self-diagnosis, and not a substitute for independent clinical judgment.

By creating an account and using the Service, you represent and warrant that:

9. Protected Health Information

DO NOT ENTER PHI. VIRad.AI does NOT store, process, or transmit Protected Health Information (PHI). Users must NOT enter any patient-identifying information into any part of the Service — including but not limited to patient names, dates of birth, medical record numbers, Social Security numbers, addresses, phone numbers, email addresses, or any other data that could directly or indirectly identify a specific patient.

VIRad.AI does not enter into Business Associate Agreements (BAAs). If you are subject to HIPAA or similar data protection regulations, it is your sole responsibility to ensure compliance. VIRad.AI disclaims all liability for any PHI entered by users in violation of this policy.

10. Acceptable Use

You agree not to:

11. Intellectual Property

VIRad.AI content. All content, software, algorithms, user interfaces, trademarks, curated knowledge base, features, clinical content, Q-Bank questions, and other intellectual property associated with VIRad.AI are owned by or licensed to VIRad.AI Medical LLC. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose during your active subscription.

AI-generated responses may incorporate information from publicly available medical literature and guidelines. Such content retains the intellectual property rights of its original authors and publishers.

User-generated content. Content you generate through your use of the Service — including your Q-Bank progress, chat history, and feedback — remains owned by you. VIRad.AI does not claim ownership of your personal usage data.

License to use feedback. By submitting ratings, comments, flagged errors, or other feedback, you grant VIRad.AI a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and incorporate that feedback solely for improving the quality and reliability of the Service. We may publish aggregated and anonymized metrics derived from feedback but will not publish your individual comments in a manner that identifies you.

12. DMCA and Copyright Notice

VIRad.AI respects the intellectual property rights of others. If you believe that any content available through the Service infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing the following information in writing to our designated copyright agent:

Send DMCA notices to: support@virad.ai, Subject: "DMCA Notice," or by mail to VIRad.AI Medical LLC, 8 The Green, Ste B, Dover, DE 19901.

13. Third-Party Content

Articles, images, and reference materials displayed within the Service are sourced from open-access repositories published under Creative Commons licenses (CC-BY, CC0) or U.S. Government public domain licenses. VIRad.AI does not claim ownership of third-party content and provides attribution where applicable.

FDA device data. Device clearance information displayed in the Device Browser is sourced from public FDA databases. VIRad.AI does not claim affiliation with the FDA or any device manufacturer.

Citations and source cards displayed in the Service link to publicly available resources. VIRad.AI does not host copyrighted full-text articles. The accuracy, completeness, and continued availability of third-party content is not guaranteed.

14. Data Privacy and No Data Selling

We do NOT sell your data. VIRad.AI does NOT sell, share, or transfer your personal information or query data to any third party for advertising, marketing, or commercial purposes. Your clinical queries and interactions remain confidential.

For details on how we handle your data, please see our Privacy Policy.

15. Data Retention and Pseudonymization

Query log retention. Anonymized query logs and usage data may be retained for up to seven (7) years for purposes of liability defense, quality improvement, service analytics, and compliance with legal obligations. Query logs do not contain patient-identifying information.

Pseudonymization upon account deletion. Upon account deletion, clinical query logs are pseudonymized (all personally identifying information replaced with an irreversible code) and retained for up to 7 years solely for quality assurance, safety monitoring, and defense of legal claims.

16. Disclaimer of Warranties

DISCLAIMER. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS. VIRAD.AI DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

17. Limitation of Liability

LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VIRAD.AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR ANY PATIENT HARM, ADVERSE CLINICAL OUTCOMES, OR INJURY ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF VIRAD.AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
PERSONAL INJURY EXCLUSION. NEITHER VIRAD.AI NOR ANY OF ITS AFFILIATES WILL HAVE ANY LIABILITY WHATSOEVER FOR ANY PERSONAL INJURY, INCLUDING DEATH, CAUSED BY YOUR USE OR MISUSE OF THE SERVICES. YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF THE SERVICES AND ANY CLINICAL DECISIONS MADE IN RELIANCE ON INFORMATION OBTAINED THROUGH THE SERVICES.

No liability for patient outcomes. VIRad.AI is not liable for any patient outcomes, adverse events, clinical complications, malpractice claims, or any other consequences resulting from a healthcare provider's use of or reliance on information provided by the Service.

LIABILITY CAP. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF VIRAD.AI FOR ANY AND ALL CLAIMS ARISING UNDER OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU ACTUALLY PAID TO VIRAD.AI FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THIS LIMITATION APPLIES REGARDLESS OF WHETHER THE LIABILITY IS BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

18. Claims Window

Any claims arising in connection with your use of the Services must be brought within one (1) year of the date of the event giving rise to such action. Any claim not brought within this period is permanently barred, to the fullest extent permitted by applicable law.

19. Indemnification

You agree to indemnify, defend, and hold harmless VIRad.AI and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

20. Service Availability

VIRad.AI is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, error-free, or continuously available access. The Service may experience downtime due to maintenance, updates, server issues, or factors beyond our control. Users should not rely on VIRad.AI as their sole clinical reference resource for time-sensitive or emergency clinical decisions.

21. Right to Modify, Suspend, or Discontinue

VIRad.AI reserves the right to modify, update, suspend, or discontinue any feature or component of the Service at any time, with or without notice, and without liability. Continued use after modifications constitutes acceptance. If you do not agree with material changes, your sole remedy is to discontinue use.

22. Account Termination

Termination by VIRad.AI. We may suspend or terminate your access at any time, with or without cause and with or without notice, including for violation of these Terms or misuse of the Service.

Termination by you. You may terminate your account at any time by contacting support@virad.ai or through the account settings. Upon termination, your right to use the Service ceases immediately.

Effect of termination. Upon termination, your personal data will be deleted within 30 days, subject to the pseudonymized retention described in Section 15.

23. Children's Privacy

The Services are designed for use by licensed healthcare professionals and are not intended for use by children under the age of 18. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected data from a minor, we will delete it promptly.

24. International Users

VIRad.AI is operated from the United States. If you access the Services from outside the United States, you consent to the transfer and processing of your information in the United States. These Terms shall be governed by the laws of the State of Delaware, United States. Compliance with local laws is the responsibility of the user.

25. Dispute Resolution and Binding Arbitration

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Binding arbitration. Any dispute arising from these Terms shall be resolved through binding arbitration in Wilmington, Delaware, in accordance with the rules of the American Arbitration Association. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver. You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action, class arbitration, or other representative proceeding. You waive any right to participate in a class action lawsuit or class-wide arbitration.

26. Modifications to Terms

We reserve the right to update these Terms at any time. Material changes will be communicated through the Service or via email. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

27. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

28. Data Breach Notification

In the event of a data breach involving your personal information, we will notify you and any applicable regulatory authorities as required by law.

29. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms at our sole discretion without restriction.

30. Survival

All provisions of these Terms shall survive termination of your account except for your license to access and use the Service.

31. No Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision.

32. Notices

Any notices will be given by email to the address in your account or by posting within the Service.

33. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and VIRad.AI regarding your use of the Service and supersede all prior agreements, understandings, and communications.

34. Data acknowledgment

Biomedical citation data used in this Service is courtesy of the U.S. National Library of Medicine. VIRad.AI is not affiliated with, endorsed by, or sponsored by the National Library of Medicine, the National Institutes of Health, or any U.S. government agency.

35. Contact

If you have questions about these Terms, please contact us at:

VIRad.AI Medical LLC
8 The Green, Ste B
Dover, DE 19901

Phone: (302) 375-8771

General: support@virad.ai